Uncertainty In Organizational Communication -Myassignmenthelp.Com

Question: Discuss About The Uncertainty In Organizational Communication? Answer: Introduction Organizational Communication is considered as an important aspect for the success of the businesses. Organizational communication refers to the process of collecting and coordinating various activities within the organizations so that both organizational as well as individual goals can be achieved (Shockley-Zalabak 2014). In my class, there has been many discussions on the different topics of organizational communication as vast number of topics are required to be covered under organizational communication. Among all these topics of organizational communication, I have found the topic named Formal and Informal Communication most interesting. A short description of this topic is provided below: Formal and informal communication is regarded as one of the major topics falls under the vast zone of organizational communication. Formal Communication: Formal communication is a common form of communication in the business organizations and it is also considered as the most known form of communication in the companies. Under the process of formal communication, organizations people communicate among each other in a formal manners; like they communicate among each other on written manner such a emails, posted notices and others. More specifically, formal communication can be considered as the flow of information in upward, downward and horizontal manner throughout the organization (Conrad and Poole 2012). Informal Communication: Informal communication in the organizations considered as the communication process that takes place outside the formal communication structure in the business organizations. Most of the people in the business organizations consider informal communication as grapevine. In the business organizations, grapevines refer to the particular organizational channel where communication takes place by word-of-mouth. Thus, there is not any involvement of formal communication with the process of informal communication. Some of the major mediums of informal communication is informal communication, electronic mails, text messages, phone calls and others (Kramer 2014). The above discussion shows the description of both formal and informal communication in the organizations. I would like to mention the fact that this particular topic has cretin aspect that make me more interested in this topic of organizational communication. The two major interesting factors in this topic are the types or ways of communication among the organizational people. They are discussed below: I have found it interesting in studying the different types of communication networks under formal communication. One such communication network is Single Chain network for communication. Under this network, I have found that there is a flow of communication from a superior to his/her subordinates in different level of the organizations through a single chain. At the same time, difference can be seen in case of Wheel Communication Network. In this process, the superior stays in the centre of the wheel and makes formal communication with the subordinates around his/her; but the subordinates are not allowed to communicate among each other. Another important communication network is Free Flow of communication. Under this process, I have seen that that each person in the communication chain including the superior and the subordinates (Soda and Zaheer 2012). In case of informal communication, the different communication networks have increased my interest. One such interesting communication network is Gossip. Under this network, the individuals in the communication chain can communicate with each other on a non-selective basis. It needs to be mentioned that one person is responsible for spreading the message in the group. It implies that information spreads to the other people from one source. Cluster is considered as another major informal network of communication (Aithal, Shailashree and Kumar 2015). Under this communication network, an individual in the organizations only communicates with the persons he/she trust. All these factors of this topic are of great interest to me. It is essential for the business organizations to implement different networks of communication in the business organizations. I would like to mention the fact that it is on the management of the companies to implement the networks of formal communication in order to ensure the smooth flow of information. Most importantly, it needs to be mentioned that the management of the companies has nothing to do in the establishment of informal communication channel as the organizational people use to form these networks based on their needs and situation. In my future business organizations, I will take certain steps for the effective implementation of the various networks of formal communication. They are discussed below: From the earlier discussion, it can be observed that there are certain methods for formal communication. At the same time, in my organization, it will be my responsibility to implement the methods of formal communication. At the first stage, I need to ensure the effective implementation of downward communication within the workplace. Downward communication refers to the flow of information and messages down though the formal chain (Rajhans 2012). In the process of downward communication, I will have the responsibility to ensure that the necessary instructions, directions and feedbacks from the superiors come in a smooth manner to the subordinates. For this reason, I need to collect feedback from both the supervisors and subordinates on the effectiveness of the downward communication channel. One important aspect that I need to take care is the damage of information in the downward communication channel. The next stage is the effective implementation of upward communication channel. U nder the process of upward communication, there is a flow of information from the lower level to the upper levels (Foste and Botero 2012). For this reason, this method of communication has become more popular within the organizations. In this process, it will be my responsibility to make sure that there is not any interruption in the flow of information from downward to upward. In this technique also, I need take feedbacks from both the supervisors and subordinates so that effective suggestions can be obtained for the implementation of formal communication channel. At the same time, for the application of formal communication channel I need to ensure that there is smooth transmission of information among organizational people, business divisions, departments and units (Ruck and Welch 2012). Thus, based on the above discussion, I would like to mention that the above-discussed aspects need to be considered while applying the networks of formal communication within organizations. References Aithal, P.S., Shailashree, V.T. and Kumar, P.M., 2015. Application of ABCD Analysis Model for Black Ocean Strategy. Conrad, C. and Poole, M.S., 2012.Strategic organizational communication: In a global economy. John Wiley Sons. Foste, E.A. and Botero, I.C., 2012. Personal reputation: Effects of upward communication on impressions about new employees.Management Communication Quarterly,26(1), pp.48-73. Kramer, M.W., 2014.Managing uncertainty in organizational communication. Routledge. Rajhans, K., 2012. Effective organizational communication: A key to employee motivation and performance.Interscience Management Review,2(2), pp.81-85. Ruck, K. and Welch, M., 2012. Valuing internal communication; management and employee perspectives.Public Relations Review,38(2), pp.294-302. Shockley-Zalabak, P., 2014.Fundamentals of organizational communication. Pearson. Soda, G. and Zaheer, A., 2012. A network perspective on organizational architecture: performance effects of the interplay of formal and informal organization.Strategic Management Journal,33(6), pp.751-771